Privacy Policy

Privacy Policy

Introduction

Welcome to https://electrical-services.alertblitz.com (hereafter referred to as “Electrical Services” or “we”). We are dedicated to protecting your privacy and securing your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of information about our users in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party platforms, websites, applications, or services accessible via links on our site. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when you engage in the following activities:

  • Utilizing our applications and services as an authorized user
  • Visiting and interacting with any of our websites linked to this policy
  • Subscribing or unsubscribing from our newsletters, emails, calls, or texts/SMS communications

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. The types of information we gather include:

  • Account Information: Details associated with your user account, including usernames and passwords.
  • Payment Information: Credit card details and billing addresses required for transactions.
  • Financial Information: Banking information for direct deposits or payments.
  • Purchase Information: Records of products or services purchased through our platform.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your mobile device.
  • Location Data: Geolocation data provided by your browser or device.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to us.
  • Social Media Information: Details from social media platforms when you connect them with our services.
  • Product Interest: Information about products you view, search for, or interact with on our site.

We collect this data through direct user input, interactions with our platform, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and gather analytics. Cookies are small text files stored on your browser or device and serve various purposes:

  • Strictly Necessary Cookies: Ensure basic functions of the website, such as navigation and session management.
  • Preference Cookies: Remember user preferences for enhanced personalized experiences.
  • Analytics Cookies: Track website usage, analyze user behavior, and compile aggregate data for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data based on legal requirements and the purpose for which it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with applicable laws:

  • Financial and transaction data may be retained for an extended period due to legal obligations.
  • Other types of personal information will be deleted once no longer needed for service provision or as required by law.

Security Measures

We prioritize the security of your personal data and employ robust organizational and technical safeguards:

  • Encryption: We use encryption for data at rest and in transit to protect sensitive information.
  • Access Control: Strict access controls ensure that only authorized personnel can access confidential data.
  • Regular Audits: Periodic security audits help us identify and mitigate potential risks.
  • Security Training: Our team members undergo regular training on data security best practices.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, except under certain circumstances.
  • Restriction: The right to limit the use or processing of your data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights or submit related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, requests for unsubscribe, or data-related inquiries, please reach out to us:

We appreciate your trust in us, and we are committed to maintaining the security and privacy of your personal data.